Shipping policy
However, due to flight restrictions, shipping may take a little longer. Therefore, please allow a little extra time for shipping delays.
Although we do our utmost to ensure that your order is delivered on time, FIRM ABS cannot be held responsible for conditions beyond our control such as: B. Severe weather, service interruptions, etc. NOTE: 1. Some packages may take longer than
appreciated
take delivery time. Please contact us at de@firmabs.com to confirm the status of your package.
2. Generally there is no customs duty. Please note that FIRM ABS is not responsible for any customs fees that may apply.
3. Delivery to remote areas may be more expensive and take longer transit time (e.g. Hawaii, Alaska, Puerto Rico, Balearic Islands Province, Las Palmas, etc.).
We support worldwide shipping, except for a few locations. For more details, see the table below.
|
Location |
Estimated delivery time |
Shipping costs |
|
Australia |
5-12 business days |
Free (orders over €130) or €5 |
|
Bulgaria |
8-15 business days |
Free (orders over €130) or €10 |
|
Canada |
5-12 business days |
Free (orders over €130) or €8 |
|
Belgium |
8-12 business days |
€5 |
|
Brazil |
10-20 business days |
€10 |
|
Colombia |
10-20 business days |
Weight (kg): 0-0.99 €30 |
|
South Africa |
12-18 business days |
Weight (kg): 0-0.99 €30 |
|
Saudi Arabia |
12-18 business days |
Weight (kg): 0-0.6 €15 |
|
United Arab Emirates |
12-18 business days |
Weight (kg): 0-1 €10 |
|
Macau Special Administrative Region, |
6-10 business days |
Free |
|
Rest of the word |
8-10 business days |
Weight (kg): 0-0.99 €30 |
Contact us
Feel free to send us an email if you need help. FIRM ABS support team is always looking for feedback from you to improve our service quality.
Working time
Monday to Friday: 24 hours GMT+8