Shipping policy
Due to flight restrictions, shipping can take a little longer. Therefore, please plan a little more time for shipping delays.
Although we do our best to ensure that your order is delivered on time, firm ABS cannot be held responsible for conditions that are outside of our control, such as: B. storm, service interruptions etc. Note: 1. Some packages can longer than
estimated
Delivery time. Please contact us at de@firmabs.com to confirm the status of your package.
2. In general there is no customs. Please note that Firm ABS is not responsible for any customs fees.
3. Delivery to remote areas can be more expensive and take a longer term (e.g. Hawaii, Alaska, Puerto Rico, province of Balearic, Las Palmas, etc.).
We support worldwide shipping, with the exception of some fewer locations. You can find more details in the following table.
|
Location |
Expected delivery time |
Shipping |
|
Australia |
5-12 working days |
Free (orders from € 130) or € 5 |
|
Bulgaria |
8–15 working days |
Free (orders from € 130) or € 10 |
|
Canada |
5-12 working days |
Free (orders from € 130) or € 8 |
|
Belgium |
8 to 12 business days |
€5 |
|
Brazil |
10-20 working days |
€10 |
|
Colombia |
10-20 working days |
Weight (kg): 0-0.99 € 30 |
|
South Africa |
12–18 working days |
Weight (kg): 0-0.99 € 30 |
|
Saudi Arabia |
12–18 working days |
Weight (kg): 0-0.6 € 15 |
|
United Arab Emirates |
12–18 working days |
Weight (kg): 0-1 € 10 |
|
Special administration zone Macau, |
6-10 working days |
Free |
|
Rest of the word |
8-10 working days |
Weight (kg): 0-0.99 € 30 |
Contact us
Please send us an email if you need help. The Firm ABS support team is always looking for feedback from you to improve our service quality.
working hours
Monday to Friday: 24 hours GMT+8
de@firmabs.com